Privacy Policy

This Privacy Policy explains how Raven Quantis ("we", "us", "our") collects, uses, discloses, and safeguards information when you visit our website or use our analytical tools. This is a general draft provided for informational purposes and should be reviewed and adapted to reflect your actual data practices and applicable law before publication.

1. Information We Collect

We may collect information that you provide directly to us, information collected automatically when you interact with our website, and information from third-party sources where permitted by law.

  • Account & Contact Data: Name, email address, and any details you submit through forms, sign-up flows, or support requests.
  • Usage Data: Pages visited, time spent on pages, referring URLs, click interactions, and general navigation patterns within the site.
  • Device & Technical Data: IP address, browser type, operating system, device identifiers, and approximate location derived from IP address.
  • Cookies & Similar Technologies: Data collected through cookies, local storage, and comparable tracking technologies, as described in Section 4.

2. How We Use Information

We use collected information for the following purposes:

  • Service Delivery: To operate, maintain, and provide the features and functionality of our website and tools.
  • Communication: To respond to inquiries, send administrative messages, and provide updates relevant to your use of our services.
  • Improvement & Analytics: To understand how visitors use our site so we can refine content, layout, and functionality over time.
  • Security & Fraud Prevention: To detect, investigate, and prevent unauthorized access or activity that may harm our systems or users.
  • Legal Compliance: To comply with applicable legal obligations, resolve disputes, and enforce our agreements.

3. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate interests in operating and improving our services, and compliance with legal obligations. You may withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing carried out before withdrawal.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to operate core site functions, remember preferences, and gather analytics about how the site is used. You can control cookie behavior through your browser settings, including blocking or deleting cookies; however, disabling certain cookies may limit functionality on parts of the site.

Essential Cookies

Required for basic site operation, navigation, and secure areas of the website.

Analytics Cookies

Help us understand aggregate usage patterns to improve content and layout.

Preference Cookies

Remember settings and choices to provide a more consistent experience on return visits.

5. How We Share Information

We do not sell personal information. We may share information in the following limited circumstances:

  • Service Providers: With vendors who perform functions on our behalf, such as hosting, analytics, or communication tools, under appropriate confidentiality obligations.
  • Legal Requirements: When required to comply with applicable law, regulation, legal process, or governmental request.
  • Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, subject to standard confidentiality safeguards.
  • With Your Consent: In other circumstances where you have provided explicit consent to the disclosure.

6. Data Retention

We retain information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to delete, anonymize, or securely archive it.

7. Data Security

We implement reasonable technical and organizational measures designed to protect information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. International Data Transfers

Information we collect may be transferred to, stored, and processed in countries other than the one in which you reside. Where such transfers occur, we aim to apply appropriate safeguards consistent with applicable data protection requirements.

9. Your Rights & Choices

Depending on your jurisdiction, you may have rights regarding your personal information, which may include:

  • Access: Requesting a copy of the personal information we hold about you.
  • Correction: Requesting correction of inaccurate or incomplete information.
  • Deletion: Requesting deletion of your personal information, subject to legal exceptions.
  • Objection & Restriction: Objecting to or requesting restriction of certain processing activities.
  • Portability: Requesting transfer of your data to another provider, where technically feasible.

To exercise any of these rights, please contact us using the details provided in Section 13. We may need to verify your identity before responding to certain requests.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their respective privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Revised" date, and continued use of our website after changes become effective constitutes acceptance of the revised Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through the details listed in the footer of this website.